Help Center Support
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Customer Support
Help Center/ Self Service We’ve made it easy to navigate through our knowledge-base, and how-to guides, and to get help with basic troubleshooting. Get quick answers to the most frequently asked questions by clicking he… |
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1 | 1021 | December 19, 2022 |
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Sense unit dropping out frequently
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6 | 37 | April 20, 2026 |
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Advanced device detection
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2 | 49 | March 7, 2026 |
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How do I contact support for an issue
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2 | 66 | February 9, 2026 |
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Antenna replacement?
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2 | 111 | July 16, 2025 |
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Missing realtime data
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17 | 259 | June 12, 2025 |
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Problems With App Update 2025.9?
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3 | 135 | June 6, 2025 |
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One dedicated circuit not reading wattage, the other is fine
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4 | 498 | May 30, 2025 |
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New AC do I need to delete the old systems
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3 | 212 | April 27, 2025 |
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Negative Watts on new house
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7 | 255 | March 8, 2024 |
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Have two issues with Sense. Maybe unrelated
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9 | 409 | February 27, 2024 |
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Sense keeps going offline
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1 | 329 | November 27, 2023 |
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Sense API not available websocket timeout
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3 | 378 | September 11, 2023 |
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Ios app, Solar data screen broken
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2 | 349 | August 23, 2023 |
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Non stop detection of mystery device
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11 | 394 | August 17, 2023 |
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Monitor off-line
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6 | 835 | August 8, 2023 |
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Hide "News" in the app?
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0 | 271 | July 29, 2023 |
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Dashboard missing history
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7 | 484 | June 6, 2023 |
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Merge link problem
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3 | 426 | January 17, 2023 |
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Take survey link not working
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3 | 379 | January 12, 2023 |
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Re: Customer support help center post
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2 | 496 | December 20, 2022 |