Help Center

Integrations Support We’ve made it easy to navigate through our knowledge-base, and how-to guides, and to get help with basic troubleshooting. Installation & Setup Whether your electrician is installing Sense or Sense Flex, or your solar installer has installed Sense Solar, you can find guidance at Sense’s Help site. Using Sense Troubleshooting

Topic	Replies	Views	Activity
About the Help Center category Help Center	1	511	October 20, 2022
Merge link problem Support bug	3	109	January 17, 2023
Take survey link not working Support	3	122	January 12, 2023
Monitor off-line Support	1	152	January 4, 2023
One dedicated circuit not reading wattage, the other is fine Support	0	83	January 4, 2023
Re: Customer support help center post Support	2	113	December 20, 2022
How to use Sense with Google Assistant Integrations	1	629	August 13, 2019
How to use Sense with Wemo and Kasa smart plugs Integrations	1	977	August 13, 2019
What smart plugs are compatible with Sense? Integrations	1	913	August 13, 2019
Smart Plugs: Frequently Asked Questions Integrations	1	1233	August 13, 2019
How to use Sense with Amazon Alexa Integrations	1	636	August 13, 2019
How to use Sense with Philips Hue Integrations	1	576	August 13, 2019
Why can't my monitor connect to my Wi-Fi network? Troubleshooting	1	611	August 13, 2019
Sense Monitor not communicating with server Troubleshooting	1	624	August 13, 2019
Is Sense experiencing a system outage? Troubleshooting	1	517	August 13, 2019
Beeps or no sound after installation Troubleshooting	1	566	August 13, 2019
When will my devices be detected? Troubleshooting	1	575	August 13, 2019
Why is my Sense Monitor offline? Troubleshooting	1	1710	August 13, 2019
What happens if Sense loses Wi-Fi connection? Troubleshooting	1	554	August 13, 2019
Troubleshooting Sense Solar Troubleshooting	1	727	August 13, 2019
Can't create Sense account Troubleshooting	1	537	August 13, 2019
How to change timezone Using Sense	1	487	August 13, 2019
Installation error codes Troubleshooting	1	485	August 13, 2019
What are unnamed devices? Using Sense	1	497	August 13, 2019
I don't have enough space in the electrical panel Installation & Setup	1	1397	August 13, 2019
I don't have enough space for a 240V breaker Installation & Setup	1	1533	August 13, 2019
How to remove a device you no longer have Using Sense	1	590	August 13, 2019
My Sense Monitor isn't getting detected during installation Troubleshooting	1	577	August 13, 2019
Why doesn't my electric bill match the estimates in Sense? Troubleshooting	1	511	August 13, 2019
When should I reset my Sense Monitor? Using Sense	1	1191	August 13, 2019