Help Center

Integrations Support We’ve made it easy to navigate through our knowledge-base, and how-to guides, and to get help with basic troubleshooting. Installation & Setup Whether your electrician is installing Sense or Sense Flex, or your solar installer has installed Sense Solar, you can find guidance at Sense’s Help site. Using Sense Troubleshooting

Topic	Replies	Views	Activity
About the Help Center category Help Center	1	536	October 20, 2022
Dashboard missing history Support	7	84	June 6, 2023
One dedicated circuit not reading wattage, the other is fine Support	1	141	April 17, 2023
Monitor off-line Support	3	336	April 5, 2023
Merge link problem Support bug	3	154	January 17, 2023
Take survey link not working Support	3	148	January 12, 2023
Re: Customer support help center post Support	2	153	December 20, 2022
How to use Sense with Google Assistant Integrations	1	647	August 13, 2019
How to use Sense with Wemo and Kasa smart plugs Integrations	1	1019	August 13, 2019
What smart plugs are compatible with Sense? Integrations	1	949	August 13, 2019
Smart Plugs: Frequently Asked Questions Integrations	1	1279	August 13, 2019
How to use Sense with Amazon Alexa Integrations	1	658	August 13, 2019
How to use Sense with Philips Hue Integrations	1	603	August 13, 2019
Why can't my monitor connect to my Wi-Fi network? Troubleshooting	1	655	August 13, 2019
Sense Monitor not communicating with server Troubleshooting	1	648	August 13, 2019
Is Sense experiencing a system outage? Troubleshooting	1	539	August 13, 2019
Beeps or no sound after installation Troubleshooting	1	593	August 13, 2019
When will my devices be detected? Troubleshooting	1	595	August 13, 2019
Why is my Sense Monitor offline? Troubleshooting	1	2070	August 13, 2019
What happens if Sense loses Wi-Fi connection? Troubleshooting	1	575	August 13, 2019
Troubleshooting Sense Solar Troubleshooting	1	758	August 13, 2019
Can't create Sense account Troubleshooting	1	561	August 13, 2019
How to change timezone Using Sense	1	508	August 13, 2019
Installation error codes Troubleshooting	1	509	August 13, 2019
What are unnamed devices? Using Sense	1	521	August 13, 2019
I don't have enough space in the electrical panel Installation & Setup	1	1433	August 13, 2019
I don't have enough space for a 240V breaker Installation & Setup	1	1559	August 13, 2019
How to remove a device you no longer have Using Sense	1	608	August 13, 2019
My Sense Monitor isn't getting detected during installation Troubleshooting	1	609	August 13, 2019
Why doesn't my electric bill match the estimates in Sense? Troubleshooting	1	542	August 13, 2019