Help Center

Integrations Support We’ve made it easy to navigate through our knowledge-base, and how-to guides, and to get help with basic troubleshooting. Installation & Setup Whether your electrician is installing Sense or Sense Flex, or your solar installer has installed Sense Solar, you can find guidance at Sense’s Help site. Using Sense Troubleshooting

Topic	Replies	Views	Activity
About the Help Center category Help Center	1	572	October 20, 2022
Sense API not available websocket timeout Support technicalsupport	3	52	September 11, 2023
Ios app, Solar data screen broken Support technicalsupport , bug	2	69	August 23, 2023
Non stop detection of mystery device Support bug	11	125	August 17, 2023
Monitor off-line Support	6	449	August 8, 2023
Hide "News" in the app? Support app , android	0	63	July 29, 2023
Dashboard missing history Support	7	165	June 6, 2023
One dedicated circuit not reading wattage, the other is fine Support	1	207	April 17, 2023
Merge link problem Support bug	3	204	January 17, 2023
Take survey link not working Support	3	190	January 12, 2023
Re: Customer support help center post Support	2	224	December 20, 2022
How to use Sense with Google Assistant Integrations	1	688	August 13, 2019
How to use Sense with Wemo and Kasa smart plugs Integrations	1	1092	August 13, 2019
What smart plugs are compatible with Sense? Integrations	1	1038	August 13, 2019
Smart Plugs: Frequently Asked Questions Integrations	1	1367	August 13, 2019
How to use Sense with Amazon Alexa Integrations	1	699	August 13, 2019
How to use Sense with Philips Hue Integrations	1	668	August 13, 2019
Why can't my monitor connect to my Wi-Fi network? Troubleshooting	1	698	August 13, 2019
Sense Monitor not communicating with server Troubleshooting	1	702	August 13, 2019
Is Sense experiencing a system outage? Troubleshooting	1	570	August 13, 2019
Beeps or no sound after installation Troubleshooting	1	643	August 13, 2019
When will my devices be detected? Troubleshooting	1	634	August 13, 2019
Why is my Sense Monitor offline? Troubleshooting	1	2437	August 13, 2019
What happens if Sense loses Wi-Fi connection? Troubleshooting	1	613	August 13, 2019
Troubleshooting Sense Solar Troubleshooting	1	805	August 13, 2019
Can't create Sense account Troubleshooting	1	615	August 13, 2019
How to change timezone Using Sense	1	548	August 13, 2019
Installation error codes Troubleshooting	1	539	August 13, 2019
What are unnamed devices? Using Sense	1	575	August 13, 2019
I don't have enough space in the electrical panel Installation & Setup	1	1478	August 13, 2019