Electric Car Charger - Clipper Creek Level 2 (240V @ 7.7kW)
I waited while Sense detected my new electric car. It took about 2 months. Details: Chevy Bolt connected to 240V 40A Level 2 Clipper Creek charger. The charger pulls about 7.7KW when charging. It looks like it’s only accounting for 1.3KW - I find this interesting because that’s what the 120V Level 1 charger took when we first got the car - but within a week we had the Level 2 installed (back in April).
The cars usage makes up about 90% of the “Other” usage in my house.
Sense Engineers - I’m sure you’re working on this, but there HAS to be a way to account for “more voltage” in your algorithm “after detection”. I mean, this is not really even a “detection problem”, my Sense is seeing it without an issue.
I’ll help any way I can.
The Customer Service team gave me the standard “it takes time - there are complex algorithms - but no problems with Tesla” line - and I’m a bit frustrated.