Sense is not picking up voltage or watts but is connected

That’s great. When you say “I finally executed as restart”, what did you mean ?

  • Data Reset
  • Factory Reset
  • Something else ?

ps: I’m on the PG&E grid as well, but in the flatlands of the SF Peninsula. Saw a major outage a week and a half ago, but only a small number of voltage excursions.

If you PM me or post your CSV of out-of-range events, I’ll plot for you like this. (Unless of course, you reset away that data).