Wanted to pass along a repeated “Thank You” to the Sense team!!
To offer some history, I have two hot water tanks in my home - one for my household hot water, and one for an in-floor heating system. Christmas 2019, my household water heater quit. It was obsolete, so I had to replace the water heater outright.
But this started me wondering about the in-floor heating. If it were to quit, I couldn’t rely on a cold shower to tell me…and, in a Canadian climate, I definitely wouldn’t want to find out because a line froze and split, potentially cracking the foundation.
So I ordered a Kasa smart plug for the remaining water tank, integrated it into Sense, and added a notification in the event that the water heater did not turn on within 8 hours.
That notification came Tuesday evening at 10:30pm. Checking the water tank, it was throwing a code for a failed temperature sensor, but because it was caught so quickly, the water in the tank was still just above 140°F.
Checking the temperature sensors - they were fine, (suggesting a failed electronic control board). This allowed me to contact the local plumbing supplier the following day, source a replacement controller, and replace it without the hydronic lines dropping below 75°F.
THANK YOU SENSE!!