ixu
February 5, 2020, 1:01pm
2
@ki4amd
Recommended practice in your situation would be to contact Support.
Other solutions could delay the process so leave things alone and contact support.
Signal check is an automatic calibration process that ensures that the current sensors (CTs) on your Sense monitor are installed correctly, and that your monitor is measuring current and voltage with the proper phase and signal polarity. This happens automatically after you’ve first connected to your Wi-Fi network and registered in the Sense app.
During the course of the signal check process, Sense may run into issues with phase or polarity. Sense is designed to identify these issues and automa…