I’ve just added solar monitoring to my sense system. Good news I can see the solar being generated, but it looks like the power being generated is adding to my unknown power usage! Any idea what’s going on and how ti correct this? Thanks
Did you go through the whole solar calibration process after the install ? Can you post a view of the waveforms ? From what you describe, I imagine your Total Usage is going up in sync with your solar production during the day. I would probably contact email@example.com after trying a reboot of the monitor, if you have already gone through the solar install and calibration process via the app.
Agree with Kevin - contacting firstname.lastname@example.org is the best option here.