Strange devices

I have talked with support and was told these devices that show up under usage, my Bill, look like merged devices. I have never merged devices so this can’t be the case. They all are named similar to URL codes for devices on the web app. I am curious if anyone else has seen this, is it possible it is devices Sense is about to learn?

I remember seeing this awhile back where other users were having this happen. I believe the explanation is the naming you are seeing is what it looks like on the Sense end before detection is revealed and somehow this name gets transferred.
Boy, I know I didn’t explain that right and will see if I can find that thread.

Search “hex names” and the thread comes up

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Thanks. It did discover 3 items yesterday. They all were dishwasher related, I think. Non I am in the verification stage of the devices.

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