Tesla Model X not dectected after months

device-detection

#1

It’s been almost 6 months and my Model X still has not been detected. Anyone have any ideas of what I can do to to address this?


#2

@swoodland, thanks for checking about this. We’re still working to expand our detection of EVs. Right now we’re able to detect the Model S and BMW i3. We’re still working on on detection models for other EVs. Thanks for your patience!


#3

@BenAtSense Is there anything we can do to move this along? Information we can provide? I just took delivery of a Model X 100 D last night…


#4

Unfortunately not much you can do right now. It’s more of a resource issue at the moment in that our data scientist who has been working on EVs, needed to work on some overall device detection infrastructure. I’d check back in a few weeks about this. The Model X is an EV who’s detector we’ll be working on in the near future and there may be some useful information to share then.


#5

Will this lack of resources impact proper detecting of my Model S which has been inconsistent/buggy? Or do I just need to let Sense learn and wait it out? Does this require a data scientist to fix?


#6

@marcbh, I’m sorry that your Model S detection is still having issues. Honestly, a combination of the two at the moment. We are continuing to work on improving Model S detection, so you should see that improve going forward but it may be a little slower than we’d like.


#7

I actually have a Model X not a S

Stan


closed #8