I don’t recall checking the timezone yesterday, I only looked at location. Right now the time zone shows America/Toronto.
I logged a service request just after 4pm and then rebooted the sense monitor at about 6pm. Live feed corrected itself but it did not adjust the the timestamp of previous devices(between 9am and 6pm). So the data is about 2.5 hrs off (Big spike aroung 1:30pm actually happened around 4pm)
We did have a system outage yesterday from about 6pm to 11pm EST, so it’s possible that had something to do with it. I was going to suggest submitting a Support ticket for this one, but it sounds like you already did that. I’m very curious what they say because I’ve never seen an issue like this before.