Hi Everyone, and Happy New Year!
We’re very excited about this update, and have been working on in it for a long time, so thanks for your patience. We have made a number of improvements centered around device details and detection, and are starting to leverage the crowdsourced work you in the community have done to make device identification better. You can view a video demonstration of these new features here.
Community Names
Using data we’ve gathered from customers like you who have identified and renamed devices in their homes, we’ve built a powerful new feature that displays names that other Sense users have given to a similar device.
Each name is accompanied by a percentage that roughly represents how many other Sense users have picked that name. You can rename the device quickly by selecting from this list. You can also choose the “Custom” option if you’d like to give it a different name. We hope this will be especially helpful in helping you identify mysterious motor and heating devices throughout your home.
Device Updates
When a new device is detected by Sense, you will now get an in-app notification informing you about it the next time you open the Sense app.
We have also completely redesigned the Devices screen. As part of this, you’ll notice a new “Device Settings” view that can be accessed by clicking the gear icon in the top right of this screen. Inside the Device Settings view, we’ve moved the functionality for device editing into the “Details” tab. The “Manage” tab includes all the options for notifications, as well as merging, unmerging, and deleting devices. Note that “Device is not on” is now accessed by tapping “Report a Problem” in this screen, and is only available when the device is displayed as on.
Other Improvements
You may notice some other small changes throughout the app, including some new icons, small UI tweaks, and location information for devices added to the bubbles in the Now screen and the device listing in the Trends screen. We’ve also made improvements to the experience on iPhone X.
We have also temporarily removed the “Currently Learning” and “Up Next” sections in the Settings screen. As many of you had noted, these were inaccurate and caused a lot of confusion and annoyance. We thought it best to remove these until we have a better way of reporting this type of information.
One quick note on the numbering of these releases. In the past, we would have referred to this release as “v1.18.0”. We’re simplifying this to v18. Patches to this release would be v18.1, v18.2,… Our next major release to the iOS and Android apps will be v19.0.
It’s worth noting that these features are not yet in the web app; these notes are just for the iOS and Android v18 app releases. However, we have lots of improvements to the web app in the works, and will post release notes for major updates there when they become available.
This is a big update, and we owe a huge “thank you” to the beta team that has been helping us with this over the past month. With any release of this size, we do expect some bugs and feedback to fall out, so please help us by downloading this update right away, and let us know of any issues you find. You can follow up in this thread, use the “feedback” option inside the app, or by submitting a ticket with the support team through our website. We’re always listening.
Thanks again for all your support, and best wishes for your 2018!
