What's new in v21: Tab Bar


#21

Same issue here with iOS and Android devices. Tried logging out of all devices, clearing cache, etc. and still get the “when signal check is complete…” on trends tab.


#22

and @jerush3

I think you should both submit tickets about this to support@sense.com. This was a bug that should be fixed, but it appears it may not be for everybody.


#23

I have submitted a ticket yesterday. Thanks, Ryan!

Trey


#24

I had this same issue (no Trends on iOS). Tried logging out and back in, tried reinstalling the app, tried power-cycling the monitor. No luck. Also had a support ticket open…didn’t really get much help so ended up blowing everything away and starting over. Not a great ‘solution’ but only had 5 devices detected anyway.


#25

and @Lorac

Are you still seeing this issue? It should hopefully be fixed.

For anyone else who is dealing with this, please just PM me directly.


#26

It seems to be working right now.

I click on Trend and get the expected results.

thanks for the help.

Carol :smiley:


#27

That seems to have fixed the problem!

Thanks!

Trey Rush
(225) 353-6513 office

(225) 252-1250 mobile