Aaron, I also experienced exactly the same issue when I installed in March. There were numerous interactions (more than 20) with the Sense support personnel, cryptic responses from them regarding what was wrong at there end and numerous Factory Resets, resets of data and days of little value while awaiting a reply from Sense.
Expect more of the same. You may not see even the simplest device being detected for months but be assured the response from the PR side of Sense will be to wait patiently as the Data Scientist/Team are working feverously to correct some unknown issue. An issue you will never gain additional insight into; after all you are just some customer with little or no knowledge of what the elite scientist are capable to accomplishing, given more time (and likely another round of VC funding)
You won’t be told what the issue is, except in the vaguest of technical terms, apparently passed through layers of administration/PR filtering.
My Sense has found 8 devices, two pairs of which are identified as a single device while I know the signatures are from two separate device on each.
Oh, and 9 of 10 devices I have purchased recently have worked right out of the box. Guess which one is the Sense unit?
Hang in there, it will measure the total Solar Power you have generated, until you or they do a RESET.
Senses elite science team haven’t figured out how to archive data, but they are or will be working on that, they just need more time!
If you use an Android device you will be even more annoyed with some of the quirks they introduce. Patience again, whey will fix one thing but likely break something else, after all you are a Beta tester. Oh! Wait you didn’t sign up for that did you?
I enjoy my Sense Monitor because it means I don’t have to walk 500 feet to view my solar production.