Are we down again?

Is sense down again? June 13th.

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I logged out of the Sense app and cannot log back in. Looks like there is an issue

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Hey @synbios88 and @joeengr - It appears there is an outage related to our cloud computing service provider. This has to be resolved by them before we can go back online. We are actively pursuing options to see how we can mitigate this issue.

As a helpful reminder, bookmark our status page to stay up to date:

If you have any questions in the meantime, our Support team would be happy to help:

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Thank you for the update @JuliaAtSense

The question was posed here before sense posted the update, hence I checked the forums to see if it was just me!


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AWS is experiencing a widespread outage, Sense is NOT at fault.
This is effecting MULTIPLE companies as well as Alexa devices.


Wanted to confirm with you all that the outage you experienced yesterday should now be resolved. If you are still having trouble logging in or have any questions, please get in touch with our Support team.

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