Sense built a product with a spec and system requirements. They have supported that spec and system requirement. People have chosen to use their product outside of that spec. Yes they have said that it is something they are looking into, and some wording in the past may have given the impression that a fix was higher on the road map than it may actually be.
But ultimately, those with 2 monitors in their home are doing so on their own. Users have suggested work arounds. Wouldn’t it be better if they spent the time working on getting 2 Senses to work on one account which is a more pressing matter vs building a work around for a use case that the system isn’t designed for?
While it seems like there are a good number of people on this forums who want this feature, the question is, how many use cases are there really that need it outside of the bubble of an online forums. Sense has a partnership with Schneider electric. I don’t know how they operate together, but one would think that they get some data from Schneider that would potentially include such things as “we think you are missing an entire market of people by not supporting multiple monitors in one home, or 400amp panels.”
I am not saying that Sense is or is not working on this, but I feel these comments and needs are way overblown to the bigger goal and reach of Sense.
I understand that Sense does not work for you as designed, but I think it is a bit unreasonable to be upset about it. Am I frustrated that I can’t use Nest’s thermostats in my home in Massachusetts because they don’t make a heat detector? Absolutely, but I can’t get too mad at Nest because of it.