This is getting to be a pain in the ASS. I have other devices on my network with no connectivity issues. But, not sense. Less than 20 feet from the router and first it was weekly that it would go off line, now its almost daily. Have to cycle power to reset it. Not even a year old. Save your money get the other brand.
Have you contacted Support?
There you’ll find their remedies which includes, if necessary, sending the monitor’s diagnostic logs directly to Support, as detailed here:
I agree with @ixu that this would be best handled by Support.