I open the app and all I see are those little bubbles indicating that something isnt working right. The app says the monitor is offline.
Its been installed for roughly 2 months now. This happens often enough, 1 - 2 times a week, that it gives me concern about the long term accuracy of the power usage data.
Sometimes it recovers by itself, other times I seem to need to flip the Sense breaker to do a reboot.
Currently, things have been down for about two hours and I’m thinking of flipping the breaker to see if I can get things working again.
Just what is happening? Has the Sense monitor lost contact with the Sense servers? Has the app lost contact with the servers?
What’s the best way to recover without losing data?