So one of the devices that Sense has detected is (part of) my refrigerator. It nicely shows in the timeline that it turns on, but then it doesn’t display a bubble for it in the bubble screen? It has been very good about detecting the refrigerator going on and off (you can see an “off” event a little further down in the list), so I would think it should be able to show the “bubble” for it as well between the “on” and “off” events!?. This was working fine a while ago, but no longer seems to be the case.
So this was on the PC view. One I opened up my app on my phone everything seemed to “synchronize” and it’s all showing up correctly now!? This is super weird.
I too have noticed on the web view (through a PC) that the bubbles get out of sync on occasion, and a bubble doesn’t appear (or disappear) when it should. Re-loading the page seems to sync everything up.
I had it happen on the ipad app. My furnace kicked on, it appeared on the timeline but no bubble ever appeared. Under Devices, you could see the power was being correctly apportioned to the furnace. There was just no bubble for it.
To take this up another notch, later on, every time the furnace kicked on, the bubble for the Dehumidifier would sometimes appear. The Time line says furnace, Devices says furnace, bubble said Dehumidifier.
Note that “Fridge” is on, but there’s no bubble for it (it’s clearly in Other). A few moments ago, “Freezer” was on and had a bubble but no entry in the timeline. It’s weird.
The Fridge is not always on - it’s only on when it’s on. Anything that would have an “Always On” amount would be effectively “idle” not on - when it’s “on” it would jump out of “Always On” and appear separately.
Plus, as @waterboysh indicated, that would only be devices attached to Smart Plugs, which the Fridge is not…
Indeed. It wasn’t clear to me that the fridge was not on a smart plug. Depending upon the Sense native detection though, in theory any device (including a fridge) could have an Always On component even if it’s not strictly always on. It doesn’t have to be on a smart plug to potentially register an Always On component.
It doesn’t explain the absent bubble (when the timeline shows “Fridge On”). Posting the fridge detection Power meter detail could help with troubleshooting.
The thing is, it’s detected. The point isn’t that it’s not detected, but that there should be a bubble, and there isn’t one, even though there’s an entry on the timeline. That seems to be an app bug. (The device has been detected since shortly after I installed the Sense, along with the “Freezer”.)
Understood. Just trying to get to the core of the potential bug.
The timeline, one assumes, reflects the on/off signals but I’m imagining there could be a mismatch between those and the mains detection and/or bubble rendering.
From what I’ve seen, for example, mains spikes on my hot water power first is lumped into the “Other” bubble and then it pops up as a separate bubble.
