Device list discrepancies phone to web app

#1

I’ve encountered a problem the last couple of days where the phone app correctly populates the device list with active and inactive devices but the web app does not.
The web app is showing more devices on than are actually on. Sometimes it will show devices totaling over 12,000 watts on when my current use is less than 700 watts.
Is anyone else experiencing this?
Here are screenshots from both phone and web at same moment in time. Maybe five seconds apart.

split this topic #2

6 posts were merged into an existing topic: Sense shows device is On but it’s not (Web App)

closed #3