Dryer showing way higher usage in Now bubble than it's actually using

Technical Questions
1

This is happening for both the web view and the mobile app. I’m not sure what’s happening. Here’s the desktop view.

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Here is the mobile app

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2

I have a similar issue I was searching for a solution for. I’m getting a higher reading on my HVAC bubble than my total usage. I am wondering if this has anything to do with combining devices under HVAC.

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3

Possibly. I do have 2 devices combined for my dryer. I was actually wondering the same thing myself.

4

I think in both cases you should reach out to Support. This is definitely abnormal.

5

Would you clarify if this “merged” devices done by yourself or “combined” by Sense?

6

I merged them myself. I’m pretty sure it’s a high and low heating element. When I had dryer 1 and dryer 2 separate, dryer 1 would come on for a while and then turn off and then dryer 2 would cycle on and off.

7

I also merged the devices myself. I believe Sense identified the compressor and blower but I merged them into a single device.