Greetings. Been searching but have not seen this come up. I was happy to see generator support for the Sense, so I order accessory CT clamps and an extension cable to take advantage of this.
- Generac 22kw generator
- Generac ATS
- Standard 200A 2 phase power
- Single panel (No sub-panel or any load shedding configured as the Generator is large enough for the whole home)
From meter, mains goes into ATS and is fed from ATS to the main panel so when power is on, it is funneling through ATS and into the main panel. When the power goes out, the generator starts and load is transferred to using it and the main panel is energized.
Per the instructions, I put the CT’s on the lines in from the meter in the ATS with the house label oriented towards the power source.
When I go to set up the generator in Settings->My Home->Connected Devices->Generator it has instructions to stand by the panel. I do so and it gets ready and then says start generator. What it does not say is if it just wants the generator started or if it wants load transferred. I found through experience that it wants the load transferred. So I go out and shut off the switch to disconnect the ATS from the meter and the generator starts and load is transferred. At this point, Sense detects the generator and all is well. The issue comes where I then transfer load back to the meter and the generator stops. The Sense app continues to report the generator is running even 5 mins after it has stopped. I should mention that previous to this I have done a factory reset that deletes all of my data, so I am starting out with a fresh account with nothing identified.
I am out of ideas as to what could be wrong with it not sensing the generator has stopped.
Would it be advantageous to try the CT’s on the generator lines into the ATS instead?