Oh Sense is seeing my Mini Fridge. Their device detection is spot-on. (Kudos to Sense)
But there Notification system has gone wonky.
Sense is saying that my Mini Fridge, Fridge, and Freezer all have been off for 5 hours. Mini fridge is from 2004. But…it’s working. And Sense is seeing all my devices. (See the below pictures take just now before I typed this). The Mini Fridge is ON and Sense knows it.
Something is wrong on Sense’s end. Their first response was it was a one time issue. But now it’s expanded to three devices and continued for hours.
But it’s Friday… so I don’t blame them if they wait until Monday to take a look at the root cause.
Check out these pictures showing that my Mini Fridge is A-OK and Sense knows it.
I agree. I think something is / was up with notifications. I got about 5 “Your Fridge has been off for 4 hours” within in an hour and a half of each other. In my case, the fridge had actually been off of 4 hours, and it finally turned back on about 2 hours ago. But between the 4 hour mark (my notification limit) and when it actually turned back on, I received multiple copies of the same notifications which is not what normally happens.
I am having the same problems. It started about the same time that @rob.koekkoek noted his ‘problem notifications’. SENSE ‘device power graph’ shows my ‘Fridge’ cycling in it’s normal pattern, but I am getting multiple notifications.
@ben & @dcdyer I hope you can submit your similar issues to Sense Support. That way they know it’s something on their end that caused this issue. FYI, it’s a day later and I’m still getting notifications. I woke up to about 22. I know I could turn off the feature…but I’m stubborn.
I would encourage everyone experiencing this issue to reach out to support@sense.com about it. In the meantime, I’ll reach out to engineering and support to see if there is a known issue.