Solar unknown error during setup

I’m hoping someone may be able to help me out. I recently installed the sense solar CTS and plugged it into the back of the since unit. I then waited for a sunny day in order to run the setup but it does not seem to matter what I do I continue to get the same error. During the setup portion of the solar, it gets to waiting for off on inverter. My inverter is outside the home and the only way to completely turn it off is to flip the outside breaker cutting solar off from that box. No matter what I do I continue to get the same error. I have checked and both of the CTs are facing the same direction. I tried switching them to the opposite direction to see if that made an issue. I’ve also power cycled my sense, but cannot seem to get past this step. Any thoughts?

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