TP-Link HS110 Smart Plug not being found

Technical Questions
1

I have one TP-Link HS110 on the same wifi network as my sense. I enabled the new TP-Link smart plug integration several times and left it for 24 hours without detecting the plug. I cycled the power on both the plug and sense monitor several times and turned the integration on and off a few times too. Firmware versions fro both the HS110 and Sense monitor all check out.

What else can I do?

Attached are screenshots of my Sense monitor’s information and the HS110 from the Kasa app.

Thanks

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2

Still no luck?

Anything plugged into the 110 to generate some draw?

1 Like
3

That’s certainly odd. I’m assuming the plug is reading fine in the Kasa app? I think this might be best directed at support@sense.com

4

Yes, it is reading fine in the Kasa app. Also, I have tried it with a lamp plugged in pulling about 11 watts and I also charged my car a few times running about 62kwh through it.

I will send a support email.

I was hoping that I was just missing something silly.

Thanks

5

Trivial question but is the TP and Sense on the same wireless network?

6

Yes, they are on the same network. After working with support, I see it in the sense app (I renamed it to “Leaf”) but I don’t see energy reported from it and I can’t toggle it on and off.

7

Looks like the Sense is seeing the power from the smartplug some of the time ($40 and 0.7%) unless that came via device detection. Maybe you can scroll down to the Power Meter section to see when some of the data came through.

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And if you double click on the Power Meter, you should get a display you can pan out on to show a longer (or shorter) time history.

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I was seeing several of my smartplugs as being OFF when I was encountering a lot of dropped data, but I could see the drops in the Smartplug device Power Meter.

9

I am having the issue with a TP-link HS110.
What steps did support (which support? sense or tp-link) have you take for Sense to Identify the Smart plug?

Currently, I’m using it for LED xmas lights but i can move it to a HIGH draw device.

Thanks

10

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