I automatically received a new SENSE APP version installed on my Android phone this morning.
There is a new error message “Error, need to re-connect” with my Wiser smart plug devices interface:
However, all of my Wiser smart plugs are communicating properly to my SENSE account:
@JuliaAtSense @EmoryAtSense2 Is anyone else seeing this problem?
Hey @Dcdyer, I’ll pass this information along to our team. It’ll also be beneficial to submit a new Support ticket via https://help.sense.com/hc/en-us/requests/new.
Looks like you are experiencing what I reported a week ago.
Still can’t get any of my devices to connect. Wiser integration error
I am having a different issue with this version though…
I also submitted a bug report, but not seeing it in my help requests & didn’t receive and e-mail, so not sure either of them went through.