Always On missing but can't find a reason why


#1

Sense shows as being online for 14 days according to our network management software yet the Always On bubble has gone missing. No power or network outages as far as I can tell. If Sense had a firmware update I would have expected the network uptime to reset. :man_shrugging: I will check periodically to see if it recalculates and shows up again.


#2

Take a look at your Power Meter and see if you had any dropouts in the past 48 hours. Data going to zero can affect Always On, and you don’t need a network outage to get a data dropout in some situations.


#3

It appears there is a single 7 minute long data outage in the last 24H.


#4

Try 48 hours. More than 28min in 48 hours would likely be enough to zero out Always On calculation.


#5

I went back about 96 hours and only saw the one data outage.


#6

So much for my theory…


#7

Always On is now back and showing its usual ~240W.


#8

Glad it resolved itself. I would’ve expected another outage, like Kevin noted, so I’m not quite sure what happened here…