I’ve been having an issue for the last couple of weeks that is driving me insane. My unit continually goes offline. I will get it reconnected via the app, but within an hour, I get a notification that it is offline and so I find myself repeating the process. I have tried rebooting my modem and router, flipping the breaker for sense to reboot it, adjusting the direction of the sense antenna, and even moving the wifi router closer to the unit. All without success.
Up until a couple of weeks ago, this problem was non-existent. To the best of my knowledge, nothing has changed in or around the house to interfere with the signal. The router is about 10 feet from Sense, separated by an exterior brick wall. Any suggestions on what to do at this point?? I’m at my wit’s end with this and can’t get any consistent data on things anymore.