Is there a support number I can call?


#1

Pretty straight forward, email support isn’t optimal at this time.


#2

Hey Bryan. Unfortunately, we’re limited to email support. We’re still a very small company, but hoping to get phone support working in the near future. We’re also understaffed in Support right now due to a changeover in staffing, so tickets are taking a bit longer to process. I’ll check the status of your ticket and do what I can to move it along the chain.


#3

Thanks @RyanAtSense; I don’t want to push through with factory resetting anything before support chimes in.

Ticket is just for micro-inverters, but I’m having many more issues than that… see here: