Keep your Sense app running smoothly

Getting Started
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Hi everyone,

To continue using Sense and accessing all your home energy insights, please make sure you’re on:

  • App version: 2025.20

  • Device OS: The latest supported version (iOS 17 or later, Android 10 or later)

Our app now requires the latest supported versions of iOS and Android for the best experience. If you’re using an older operating system, you may still be able to update your device.

What you can do next:

  • iOS users: Go to Settings → General → Software Update to check if iOS 17 or later is available for your device.

  • Android users: Go to Settings → System → System Update to check for the latest available version.

Please note that earlier this year, we discontinued support for older operating systems. Devices running those versions may no longer receive updates or have full app functionality.

We know updates take a moment, and we appreciate you taking the time to keep your app up to date. This ensures Sense runs smoothly, securely, and with all the latest features.

As always, thank you for being part of a smarter energy future.

– The Sense Team

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This…. SUCKS

Apple loves this crap! Any old devices that are end of life but where working with the apps you had are now as good as a brick!

So much for repurposing devices. It’s more and more clearer why kids just throw stuff away and buy new stuff rather that repurpose things.

(Sorry @Dir_CX, not a very warm welcome) :laughing:

3 Likes