Lost real time usage graph

[dave_n_s]

LG G4 Android 6.0 Verizon

[shawn]

Just got an email back from support that they are working on a fix and it should be incorporated into the next app update on March 5th.

[BradAtSense]

Beat me to it, @shawn! Thanks for posting!

[shawn]

Is the app update running behind?

[BradAtSense]

Yup, very sorry for the delay @shawn. We’re in final testing now. Stay tuned!

[BradAtSense]

Hi everyone -

That Android fix is now available, along with some new features including backfilled historical data for new devices, additional device statistics, and more!

What’s New in v19

Hello again! We just released a new update to our apps for iOS and Android. This update (version 19) follows up on some changes we started to make to the Devices view in version 18, and includes some new features that give you access to more statistics and information about your devices and energy use. New Device Level Statistics We’ve simplified the Stats card to show two important statistics right up front(estimated cost per year and average monthly % of usage), but you can now tap on the S…

Thanks for your helping in identifying and isolating this issue!

[shawn]

Thanks for the update, I am back running again and will check out the new stuff.

[AndyB]

Thanks for the new app. The v18 Sense App on my Android phone had become very slow and unresponsive at times. Now with the new v19 version, the Sense App on my phone works as well as the Sense app on the Ipad.