Hi I’m Por
Just let you know that i’m in Thailand.
And I understand that SENSE was designed for US market.
But i really happy to use this in Thailand as well.
Its cool gadget and there is room for improvement.
My case was “abnormal” with 1-phase 220 V and 50 Hz frequency.
Same as EU-region. (We don’t split-phase 120/240 V 60 Hz frequency like in US)
SENSE works fine for almost a week, data analysis was working great. (3 devices found so far)
But here is a problems. (I believed this might come from frequency different between us?)
The real-time data was delayed.
As you can see from picture. When i view the real-time data on 10:57.
But the graph’s time-stamp show 10:35 !
I test by turning the light ON-OFF, and yep.
This is definitely real-time data feed. But the time-stamp was shifted almost 30 min. !
I try to reset SENSE (Switch breaker OFF and then ON)
The graph was sync for 5-10 minutes, and getting SHIFT larger and larger.
Maybe, because of frequency different (60 Hz & 50 Hz) cause timing-error and its getting shift larger and larger ?
I’ve noticed this symptom will follow with problem #2 as well. (Find below)
Data sampling was freezed.
Find attached photo.
sometime when i take a look at the graph, the Watt usage was freezed (For example 450 Watt for a minute)
And then after 10-20 minutes, it will back to normal sampling rate.
After 1-2, the device will disconnected.
See the gap of graph, when SENSE completely disconnected and no data transmit to server.
And it will be back online again in 5-10 minutes.