I’ve been experiencing dropouts in the sense that when opening the app, it can’t take minutes to display usage. This also happens on the device page and my detected devices have been really conflated, today especially.
To have 35 previous devices now giving you trouble is pretty bad. I ha e not ever reset so hate to say one way or another.
Just wanted to comment that you are not the only one with dropouts, I know of others seeing the same.
@samwooly1. Most of the consumption data can eventually be seen (but not counted) but the strange part is the solar drop outs that never show up or get counted. The delay issue is annoying but I can’t b*tch at that minor issue at this point. Either the circuits are fried or the data is so corrupted inside that my unit is basically working on some things some of the time.
I’m encountering the same thing with my history being backfilled with data.
I unfortunately don’t have solar yet but can completely understand your frustration with the problems your having.
I have read where others have reset to factory and had better detection each time. One user had reset three times with improvements in detection each time.
It’s tempting to me at times to reset but I’m also easily aggravated.
@samwooly1. My thought is to reset but my strongest suspicion is that my monitor is somehow now defective.
I would encourage you to just keep working with Support on this, rather than resetting.