Smart plug issues

@mike_gessner I would definitely reach out to Support here via your existing thread and share the issues you’re currently experiencing. We have limited ability to see the back-end cause of any issues you’re experiencing here, so before resetting your data again I would recommend contacting Support just so they can verify where exactly in our system you’re seeing an issue and guide you from there. The answer may be another Data Reset, but I would recommend holding off on changing anything for the time being and working with Support to resolve the issue.