Started installing Sense yesterday. I wasn’t able to get Sense to detect solar as it was already dusk (skipped solar setup). It did show electricity usage in the house in the evening, and it was learning…
About an hour after installing, I got a message:
"uh oh. Sense has detected an installation problem that we are unable to fix automatically. Sense Support has been contacted and is taking a look for you."
Well…almost 24 hours and no word. It still continued to show consumption…then the sun came up, and my entire usage went negative.
So…I went home for lunch to install the solar in bright daylight…followed steps and received the error message “Solar Wattage Mixed polarity”. Now, waiting for tech support on this too.