I replaced the surge protector in our master bedroom with an HS300 a few days ago. The six outlets are occupied by a TV, Deco X55 unit, Roku, soundbar, white noise machine, and air purifier. When I installed it, it worked flawlessly at recognizing the devices plugged into each and tracking their usage. My only disappointment about it was that I failed to realize that I wouldn’t be able to get the automation to respond to simply turning the TV off with the remote, since the remote wasn’t controlling the switch itself (I had wanted the TV, Roku, and soundbar to all be linked). I realize I can accomplish that by powering it off with the app, but that isn’t wife-approved, and isn’t really me-approved either. That’s a problem/wishlist item for another day unless somebody has advice.
Today’s issue is that it’s suddenly not recognizing what is connected to any of the outlets. I noticed when I was away from the house that the noise machine was being reported as being on, though the Kasa app said otherwise (and a quick text to my wife confirmed it wasn’t on). Through many cycles on and off, two hours later, Sense continues to display a 15w bubble attributed to the noise machine. Meanwhile, the TV is no longer recognized as the TV, but is getting dumped into Other. I had turned off the buttons to switch these devices on and off in the app (I don’t want need Sense to control them, just to monitor them). When I re-enabled the buttons for the TV and noise machine, they didn’t work.
Is this something that happens sometimes? Anything I can do to get the correct identification back for all of those outlets, and anything I can do to prevent this from happening in the future?