Support Update

News & Announcements
1

The Sense Support team is committed to improving our customers’ experience, with an emphasis on Customer Success, in addition to Support. We recently launched a new Help Center designed to:

  1. Improve the overall visual experience.
  2. Improve our Self-Service which allows customers to navigate with ease.
  3. Update and streamline all articles to ensure consistency and accuracy.
  4. In preparation for our expansion into the utility world, introduce a number of new articles to better serve your needs.

Check it out at https://help.sense.com/hc/en-us and let us know what you think!

1 Like
2

Very nice-looking page, but I did find a missing link on the “can I help sense learn” page, the “report it as not-on” link does not work, it goes here but is not found.

3

You’ve got a keen eye for details @Edison517! Thanks for letting us know, we’ll fix this ASAP.