Too strong WiFi can cause monitor to go offline!

I just learned (from a Support reply) that the Sense monitor may go off-line if the WiFi signal is too strong!!

The recommended range is -30 to -70 (dbm); the support staff looked at issues I was having and reported that my WiFi signal strength was often -27 … and that the WiFi chip can get over-saturated and take the monitor off-line.

I ran the Sense network test myself (twice) and got -31 and -33 … close to the maximum recommended. I then moved a metal plate to partially cover (~ 1/4 of end of) the antenna, resulting in a -40 reading via the built-in network test.

Hopefully that will cure the drop-outs I was having from a too-strong signal.


I also note that this issue (too strong WiFi signal) is not noted in the list of possibilities in this topic:

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Great suggestion @dan.c - I’m going to look to add this note in some of our help.sense.com resources related to wi-fi issues.

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