Thank you Danny I have noted this!
I have also been frozen since March 30. It became a significant issue late last night as I was working through a low voltage issue with the utility. 
Frozen since April 15
1 Like
Mineās stuck on March 18-19
@JamesDrewAtSense
1 Like
How was your issue detected?:
Did you noticed any other signs of this issue around your home?:
Screenshots from Sense Lab
-
Sense Labs graph screenshots
-
Sense Labs notification Screenshots
I am getting No Data on the Power Quality. Is there something wrong in my home?
@cambrose1 , probably not your home. Thereās a known issue with Power Quality in Sense Labs not updating. Because it is not a fully productized feature (thatās what the Labs part means), itās currently done via batch process that is not as robust as the core real-time Sense App operation.
See explanation from Sense here:
ps: Moving this post to the Power Quality not updating thread.
Thank you!
No Power Quality updates from me since March 25
No Power Quality updates for me since March 30
April 7 is the latest available to me (31 days ago).
1 Like
My power quality graph hasnāt updated since April 4th
My PQ graph is missing data after 4/18.
The issue is back for me. Has not updated since the 17th of April. Love the feature, but frustrating it keeps happening.
1 Like
Mine is also still missing data. Last update was April 18thā¦
same hereā¦ no new data since April 6
No Power Quality data since April 17 at my location
1 Like
The curious thing for me is that itās intermittent. Sometimes (like now) it wonāt update for like 4-6 days. Sometimes it updates every morning reliably. Itās odd, like some kind of backend load balancing issue!
Yeah, mine could count here. Do you profile the code that does this? It seems worse when my power quality issues are worse! I wouldnāt be shocked if having a ton of events causes it to time out.
